Who is responsible for your information?
A&E Window Doctor Care & Repair Ltd is responsible for the personal information collected through enquiries, bookings, customer communication and normal website use.
Information we collect
We may collect your name, phone number, email address, postcode, service request, job details, messages, booking information and basic website analytics or attribution information.
How we use information
We use information to respond to enquiries, prepare quotes, arrange appointments, carry out work, keep customer records, improve the website and understand which marketing channels generate enquiries.
Our lawful bases
We process information where it is needed to respond before a contract, deliver agreed work, meet legal obligations, pursue legitimate business interests or where you have given consent.
Who we share information with
Information may be shared with trusted service providers that help operate the website, handle enquiries, provide analytics, deliver email or support the business. We do not sell personal information.
How long we keep information
We keep enquiry and customer information only as long as needed for the purpose collected, including quoting, customer service, record keeping, accounting and legal requirements.
Your rights
You can ask to access, correct, delete or restrict your personal information, or object to some processing. Contact the business using the details on this website.
Security
We use practical measures to protect information, but no website or email system can be guaranteed completely secure.
Last updated
30 April 2026.
Common jobs
- Name and contact details
- Postcode and job information
- Quote and booking messages
- Website analytics
- Attribution information
- Customer records
